Refund & Return Policy

Last updated: October 2, 2026

1. 30-Day Return Guarantee

At Health 4 You, customer satisfaction and consumer safety represent our highest operational priorities. We offer a thirty (30) day return window starting from the verified carrier delivery date of your purchase. If thirty (30) days have elapsed since the date the carrier marked your package as delivered, we cannot offer you a refund, credit, or exchange.

Please note that this return policy is our store's independent voluntary policy. Under United States commercial law, there is no statutory fourteen (14) day right of withdrawal or automatic cooling-off period for online retail purchases. All returns are subject exclusively to the terms and standards detailed herein.

2. Eligibility for Returns

Due to strict public health, hygiene, and consumer safety standards governing ingestible dietary supplements, products eligible for a standard return must satisfy all of the following cumulative conditions:

  • The supplement bottle, container, or blister packaging must be entirely unopened, factory-sealed, and unused.
  • The security neck band, shrink-wrap seal, or internal tamper-evident foil seal must remain completely intact and unaltered.
  • The item must remain in its original retail packaging, including all labels, lot identifiers, and packaging inserts.
  • You must provide proof of purchase, specifically your Health 4 You order confirmation number.

Any supplement that has been opened, unsealed, sampled, or handled in a manner that compromises consumer safety is strictly ineligible for return or refund.

3. Non-Returnable and Non-Refundable Items

The following items are permanently excluded from return eligibility:

  • Dietary supplements with broken, punctured, or removed safety seals.
  • Products returned without original containers or intact lot identification.
  • Gift cards and promotional promotional bundles marked as "Final Sale."
  • Items returned more than 30 days after confirmed delivery.

4. Return Process & Authorizations

To initiate an authorized return, you must contact our customer support team prior to shipping items back:

  1. Submit an email to help@sacred-heal.com with the subject line "Return Request — Order #[Your Order Number]".
  2. State the reason for your return and list the specific items you wish to send back.
  3. Our support staff will evaluate your request within 1 to 2 business days. If approved, you will receive Return Merchandise Authorization (RMA) instructions and the verified warehouse return address.
  4. Securely package the sealed product and affix postage. Packages sent without prior authorization (RMA) will be refused by our warehouse and returned to sender.

5. Return Shipping Costs

Except in cases where an item arrives damaged, defective, or incorrect due to our error, the customer is solely responsible for paying all return shipping costs. Shipping charges paid on your original order are non-refundable. We strongly advise utilizing a trackable shipping service (USPS Priority, UPS, FedEx) or purchasing shipping insurance for parcels valued over $50, as we cannot issue refunds for items lost or damaged during return transit.

6. Damaged, Defective, or Incorrect Shipments

If you receive an item that arrived physically damaged during transit, contains a manufacturer defect, or differs from the item ordered, you must notify us within forty-eight (48) hours of confirmed delivery at help@sacred-heal.com. Please provide your order number alongside clear, high-resolution photographs illustrating the damaged shipping container, the affected bottle, the intact lot number, and the shipping label. Upon verification, we will issue a prepaid return shipping label or immediately dispatch a replacement order at no additional charge to you.

7. Inspection and Refund Processing

Once your return is received and inspected by our warehouse quality assurance team, we will send an email notifying you of the receipt and the approval or rejection of your refund based on seal integrity.

If approved, your refund will be processed immediately. Credit will be applied automatically to your original method of payment (via Shopify Payments) within five to ten (5–10) business days, depending on the processing cycles of your issuing banking institution or card provider.

Health 4 You is operated by Pro Scalers Global, LLC · Registered in Delaware, USA.